- Component
- LATCHES/LOCKS/LINKAGES
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
- Risk
- If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016 Volkswagen CC, e-Golf, Golf R, and Tiguan vehicles built within specific production windows may have rear child door locks that disengage from vibration, such as from opening and closing a door. This can allow a child riding in the back seat to open a rear door while the vehicle is in motion or otherwise unexpectedly.
If an unrestrained child opens a door, they may fall from the vehicle, which increases the risk of serious injury. Volkswagen will notify affected owners, and dealers will inspect the rear child locks and replace them if necessary, at no cost to you.
If you own one of these vehicles, contact Volkswagen customer service at 1-800-893-5298 and reference recall number 58C9. You can also check your VIN for open recalls to confirm whether your vehicle is included, and schedule a free repair at an authorized Volkswagen dealer.
Official recall notice
Affected vehicles
| Volkswagen CC | 2016 |
|---|---|
| Volkswagen E-Golf | 2016 |
| Volkswagen Golf R | 2016 |
| Volkswagen Tiguan | 2016 |