Home / Latest recalls / 16V456

Mack Pinnacle (Cxu) Recall 16V456: Front Axles May Fracture, Causing Loss of Steering Control

NHTSA campaign 16V456, reported June 22, 2016, 64 vehicles potentially affected.

What this recall means for you

Certain front steer axles were incorrectly heat treated during manufacturing. Under stress, these axles may fracture, which can cause the driver to lose control of the vehicle and increases the risk of a crash.

Dealers will inspect the front axles for specific heat code serial numbers. Any affected axles will be replaced free of charge. Owners will be notified by Mack, but you can also contact Mack customer service at 1-800-866-1177 to ask about this recall.

If you own this truck, check your VIN for open recalls and schedule an inspection with an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V456Mack Trucks, Inc.
Component
STEERING; SUSPENSION:FRONT
Problem
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.
Risk
The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Pinnacle (Cxu)2013