CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
- Risk
- An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some vehicles have an automatic transmission that can unexpectedly downshift into first gear regardless of how fast the vehicle is moving. The sudden downshift can make the vehicle slow down abruptly without warning, and the rear tires may slide or lock up, which raises the risk of a crash.
The fix is a free software update. Authorized dealers will reprogram the powertrain control module with updated software at no cost to you. Ford will also notify affected owners. You can contact Ford customer service at 1-866-436-7332 with questions, and you can check your vehicle's VIN for open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Expedition | 2012 |
|---|---|
| Ford F-150 | 20112012 |
| Ford Mustang | 2012 |
| Lincoln Navigator | 2012 |