CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
- Risk
- Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some of these vehicles may not give an adequate warning when the driver's door is opened while the transmission is not in PARK. A driver who believes the transmission is in PARK may step out while the car is still in gear, with the engine running and the parking brake not set.
If this happens, the vehicle can roll away and strike the driver, which may cause injury. Dealers will update the vehicle software to reduce the risk of rollaway, and the repair is free of charge. Owners can call Chrysler customer service at 1-800-853-1403 (recall number S27), and should check their VIN for open recalls. Note that some previously repaired vehicles did not receive the complete software update, so Chrysler will notify affected owners again and dealers will update the software a second time.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chrysler 300 | 201220132014 |
|---|---|
| Dodge Charger | 201220132014 |
| Jeep Grand Cherokee | 20142015 |