CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
- Risk
- Unstable entry and exit steps increase the risk of injury.
- Remedy
- Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The electric entry and exit steps on certain motorhomes and trailers may have a bolt that can fracture. When it does, the fan gear attaching the steps can disengage, so the steps may not stay in their expected position and may become unstable.
Unstable steps raise the risk of injury when you enter or exit the vehicle. Owners should take care when using the steps and check whether their vehicle is covered by this recall.
The remedy is free: an authorized dealer will install a retainer bracket to reinforce the operating mechanism. You can contact Forest River customer service at 1-574-389-4600 (recall number 51-11102015-0109) or Lippert Components at 1-574-537-8900. Also check your VIN for open recalls.
Check whether this recall is open on your vehicle