- Component
- ENGINE AND ENGINE COOLING:ENGINE
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Risk
- If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A rubber seal around the engine compartment may not be properly secured because a steel cable that holds it to the bulkhead could have been damaged during supplier rework. The seal can temporarily stick to the hood when it is opened, then fall into the engine bay when the hood is closed.
If the seal falls into the engine compartment, it may contact parts of the engine or exhaust system, which increases the risk of a fire. This recall covers certain 2015 and 2016 Mercedes-Benz E-Class and CLS-Class vehicles built within a limited April 2015 production window.
Mercedes-Benz USA will notify owners, and authorized dealers will replace the rubber seal in the engine compartment free of charge. You can check your VIN for open recalls and contact Mercedes-Benz USA customer service at 1-201-573-5339 with questions.
Official recall notice
Affected vehicles
| Mercedes-Benz CLS 400 | 2015 |
|---|---|
| Mercedes-Benz CLS 550 | 2015 |
| Mercedes-Benz CLS63 | 2015 |
| Mercedes-Benz E 350 | 2016 |
| Mercedes-Benz E 400 | 2016 |
| Mercedes-Benz E63 | 2016 |