CarRecallWatch- Component
- EQUIPMENT
- Problem
- Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
- Risk
- In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
- Remedy
- Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2013 Keystone Montana and 2014 Keystone Mountaineer trailers have rear windows labeled with an emergency exit sticker, but those windows are not intended to serve as secondary emergency exits. In a real emergency, occupants could try to escape through the rear window and be unable to, which could delay their escape and may increase the risk of injury. On the 2014 Mountaineer 375FLF, the rear window is meant to be the secondary emergency exit, but the rear ladder may block it.
Keystone is notifying owners, and the repair is free at an authorized dealer. Dealers will remove the emergency exit sticker from the windows that are not intended as exits. On the Mountaineer 375FLF, the window will be replaced so the egress section is on the opposite side from the ladder. Owners can contact Keystone customer service at 1-866-425-4369 and should check their vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Montana | 2013 |
|---|---|
| Keystone Mountaineer | 2014 |