CarRecallWatch- Component
- STRUCTURE:BODY:DOOR
- Problem
- Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
- Risk
- If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
- Remedy
- Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2015 Sprinter vehicles built between July and October 2014 may have an abutting wedge, a part attached to the door jamb to make the doors easier to open after a severe frontal impact, installed incorrectly.
If a vehicle with this problem is involved in a severe frontal accident, more force may be needed to open the doors, which could increase the risk of injury to occupants trying to get out. Owners should check whether their vehicle is affected by entering their VIN at NHTSA's recall lookup site, and contact Mercedes-Benz customer service at 1-877-762-8267 for more information.
The remedy is free: authorized dealers will check the installation of the abutting wedge and correct it if necessary, at no cost to the owner.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 2500 | 2015 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 2015 |