CarRecallWatchThe 2004 Mercury Grand Marquis has 1 safety recall on file with NHTSA.
Owners have filed 348 complaints with NHTSA, including 17 crashes, 4 fires, 10 injuries.
The most-reported problem area is Exterior Lighting (211 reports).
2004 Mercury Grand Marquis recalls
Headlights May Fail Without Warning, Raising Crash Risk
Certain 2003-2005 Crown Victoria and Grand Marquis vehicles built between October 2001 and August 2005 have a lighting control module (LCM) that can fail.
Most common 2004 Mercury Grand Marquis problems
Problem areas named in the 348 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Exterior Lighting | 211 |
| Steering | 67 |
| Electrical System | 40 |
| Vehicle Speed Control | 23 |
| Engine And Engine Cooling | 10 |
| Power Train | 9 |
| Structure | 8 |
| Visibility | 7 |
| Interior Lighting | 6 |
| Air Bags | 6 |
What owners report
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, a local Police Officer stopped the vehicle and made the contact aware that both taillights were inoperable. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was serviced under an unknown recall; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2004 Mercury Grand Marquis. The contact received NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that while driving at night, the headlights were flickering and became inoperable. Occasionally, the headlights operated as designed. There were no warning lights illuminated. The contact called the local dealer and was informed that the parts were not yet available. The vehicle was not diagnosed or repaired. The contact was an independent mechanic and used a module assembly repair kit to repair the vehicle, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 116,00
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Auto lights stopped working. Tail lights will not come on
The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
2004 Mercury Grand Marquis questions
Does the 2004 Mercury Grand Marquis have any recalls?
Yes. NHTSA lists 1 safety recall for the 2004 Mercury Grand Marquis: Headlights May Fail Without Warning, Raising Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2004 Mercury Grand Marquis?
Based on 348 owner complaints filed with NHTSA, the most-reported problem areas are Exterior Lighting (211), Steering (67), Electrical System (40).
How do I check if a recall on my 2004 Mercury Grand Marquis has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.