CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
What this recall means for you
The emergency exit label on the entrance door of these buses is missing the exit operating instructions. This means the vehicle does not meet federal bus emergency exit requirements (FMVSS 217).
The missing instructions may prevent or delay use of the emergency exit during an emergency, which increases the risk of injury to passengers.
The repair is free. The manufacturer will replace the emergency exit identification labels at no cost. Owner notification letters are expected to be mailed November 3, 2026. You can contact the manufacturer's customer service at 1-866-870-2046 and reference recall number SR26-84. VINs involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026, so check your VIN there for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 20092010201120122013201420152016201720182019202020212022202320242025 |
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