- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2025-2026 Outlander and 2026 Outlander PHEV vehicles. Due to improper software programming, the Alliance In-Vehicle Infotainment (A-IVI) system may fail to display the rearview camera image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed September 24, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-002. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
What this recall means for you
Due to improper software programming, the Alliance In-Vehicle Infotainment (A-IVI) system may fail to display the rearview camera image when the vehicle is put in reverse. This means the driver may have a reduced view behind the vehicle, and these vehicles do not comply with Federal Motor Vehicle Safety Standard 111, "Rear Visibility."
A rearview image that does not display properly reduces your view of what is behind the vehicle, which increases the risk of a crash while backing up. Check your vehicle's VIN for open recalls at NHTSA.gov, and note that VINs involved in this recall will become searchable there on September 9, 2026.
The remedy is free: an authorized dealer will update the A-IVI software at no charge. Owner notification letters are expected to be mailed September 24, 2026. You may also contact Mitsubishi Motors North America customer service at 1-888-648-7820 and reference recall number SR-26-002.
Official recall notice
Affected vehicles
| Mitsubishi Outlander | 20252026 |
|---|---|
| Mitsubishi Outlander Phev | 2026 |