- Component
- EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; EQUIPMENT:EMERGENCY:FIRE SUPRESSION; EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES:CONTROLS
- Problem
- Halcore Group, Inc. (Halcore) is recalling certain 2025-2026 Horton Type I, Type III, and Critical Care ambulances. The touchscreen display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, as well as fire fighting and other emergency equipment.
- Risk
- A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
- Remedy
- Weldon Division of Akron will update the firmware and repair the power line, free of charge. Owner notification letters are expected to be mailed October 5, 2026. Owners may contact Weldon customer service at 1-800-228-1161 or Halcore customer service at 1-800-447-0343.
What this recall means for you
The touchscreen display in these ambulances may stop responding to touch commands or fail to power on. When that happens, the driver may be unable to switch on exterior emergency lights, fire suppression, and other emergency equipment. Losing exterior lights can make the vehicle harder for other drivers to see, raising the risk of a crash, and inoperative equipment can delay emergency response and increase the risk of injury.
The remedy is free. Weldon Division of Akron will update the firmware and repair the power line at no cost to the owner. Owner notification letters are expected to be mailed October 5, 2026. Owners can contact Weldon customer service at 1-800-228-1161 or Halcore customer service at 1-800-447-0343, and should check their VIN for open recalls.
Official recall notice
Affected vehicles
| Horton Critical Care Transport | 20252026 |
|---|---|
| Horton Type I | 20252026 |
| Horton Type III | 20252026 |