- Component
- EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:EMERGENCY:FIRE SUPRESSION; EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES:CONTROLS
- Problem
- Rosenbauer America (Rosenbauer) is recalling certain 2024-2025 Commander, 2026 Commercial M2-106, and Commercial HV507 emergency vehicles, equipped with certain Weldon UV800 Display Unit user interfaces. The display may stop responding to touch commands or fail to power on, preventing the activation of exterior emergency lights, fire fighting and other emergency equipment.
- Risk
- A loss of exterior lights can reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Inoperative equipment can delay emergency response, increasing the risk of injury.
- Remedy
- Dealers will update the firmware and install a monitor system, free of charge. Owner notification letters are expected to be mailed August 12, 2026. Owners may contact Rosenbauer customer service at 1-651-462-1000.
What this recall means for you
Certain 2024-2026 Rosenbauer emergency vehicles, including Commander, Commercial M2-106 and Commercial HV507 models, have a Weldon UV800 Display Unit user interface that may stop responding to touch commands or fail to power on. When this happens, the operator may be unable to activate exterior emergency lights, fire fighting equipment and other emergency equipment.
A loss of exterior lights can make the vehicle harder for other drivers to see, increasing the risk of a crash. Inoperative equipment can also delay emergency response, which may increase the risk of injury.
The remedy is free. Dealers will update the firmware and install a monitor system at no cost to owners. Owner notification letters are expected to be mailed August 12, 2026. Owners can contact Rosenbauer customer service at 1-651-462-1000, and should check their VIN for any open recalls.
Official recall notice
Affected vehicles
| Rosenbauer Commander | 20242025 |
|---|---|
| Rosenbauer Commercial HV507 | 2026 |
| Rosenbauer Commercial M2-106 | 2026 |