CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
- Problem
- Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
What this recall means for you
Certain 2025-2026 Phoenix and 2026 Metrolite buses are equipped with QRT-360 wheelchair retractors that may not lock. As a result, a wheelchair may not be properly secured during the vehicle's operation.
An unsecured wheelchair can move during transit, which increases the risk of injury to the wheelchair user and others on board. If you own one of the affected vehicles, check your VIN for open recalls and contact Coach and Equipment customer service at 1-800-724-8464 if you have questions. Owner notification letters were mailed June 5, 2026.
Authorized dealers will inspect the wheelchair retractors and replace them as necessary. The repair is free of charge.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Coach And Equipment Metro Lite | 2026 |
|---|---|
| Coach And Equipment Phoenix | 20252026 |