- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
- Problem
- Turtle Top is recalling certain 2026 Terra Transit and Odyssey transit buses. The retractors may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters are expected to be mailed June 29, 2026. Owners may contact Turtle Top customer service at 1-800-296-2105.
What this recall means for you
Certain transit vehicles equipped with Turtle Top wheelchair securement systems have retractors that may fail to lock. As a result, a wheelchair may not be properly secured during travel.
An unsecured wheelchair can move while the vehicle is in transit, which increases the risk of injury to the wheelchair user and others on board. If you own or operate one of the affected vehicles, do not rely on a retractor that does not lock; keep the wheelchair secured in another safe manner and contact the dealer as soon as possible.
The remedy is free. Authorized dealers will inspect the retractors and replace them as necessary at no cost to you. Owner notification letters are expected to be mailed June 29, 2026. You can also contact Turtle Top customer service at 1-800-296-2105, and you can check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Ford Odyssey | 2026 |
|---|---|
| Turtle TOP Terra Ford Transit | 2026 |