- Component
- POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
What this recall means for you
A drive shaft universal joint in these vehicles may break, which can cause a sudden loss of drive power. Losing power unexpectedly raises the risk of a crash.
Dealers will inspect the drive shaft and replace it as necessary, free of charge. Interim notification letters about the safety risk were mailed May 22, 2026, and additional letters will be sent once the remedy is available. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 with questions.
Check whether your vehicle is involved by entering your VIN on NHTSA.gov, where involved VINs will be searchable beginning April 10, 2026. If your VIN shows an open recall, contact an authorized Mercedes-Benz dealer to schedule the free repair.