Entegra Qwest Recall 25V847: Incorrect weight labels could lead to overloading and crash risk

What this recall means for you

Certain 2025 and 2026 Jayco Melbourne, Melbourne Prestige, and Entegra Qwest recreational vehicles may have Certification and Occupant and Cargo Carrying Capacity labels that list incorrect Gross Vehicle Weight Rating, Gross Axle Weight Rating, and Gross Combination Weight Rating figures. These vehicles therefore do not fully comply with Federal Motor Vehicle Safety Standard 120 and the federal certification requirements.

Because the labels show the wrong weight limits, an owner could unknowingly load the vehicle beyond its safe capacity. An overloaded recreational vehicle is more likely to be involved in a crash.

Jayco will mail corrected labels free of charge. Owner notification letters were mailed December 16, 2025. To get your replacement labels or ask questions, contact Jayco customer service at 1-800-283-8267 and reference recall number 9903644. You can also check your vehicle identification number for open recalls.