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Mercedes-Benz AMG EQE SUV 4MATIC Recall 25V830: Pedestrian warning sound may not rise with speed

NHTSA campaign 25V830, reported December 1, 2025, 1,899 vehicles potentially affected.

What this recall means for you

On certain 2024-2025 Mercedes-Benz AMG EQE SUV 4MATIC vehicles, a software error means the external pedestrian warning sound may not get louder continuously as the vehicle speeds up. The vehicles therefore do not meet Federal Motor Vehicle Safety Standard 141 for minimum sound from hybrid and electric vehicles.

Because the warning sound may be too quiet, pedestrians may not hear an approaching vehicle in time, which increases the risk of a crash.

The remedy is free. Dealers will update the Acoustic Vehicle Alerting System (AVAS) software at no cost to you. Owner notification letters were mailed January 12, 2026. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2025120003, and you can check your VIN for open recalls on NHTSA.gov.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V830Mercedes-Benz USA, LLC
Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles. The external pedestrian warning sound may not continuously increase in volume as vehicle speed increases, due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk
Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of a crash.
Remedy
Dealers will update the Acoustic Vehicle Alerting System (AVAS) software, free of charge. Owner notification letters were mailed January 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025. MBUSA's number for this recall is 2025120003.

Affected vehicles

Mercedes-Benz AMG EQE SUV 4MATIC20242025