- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles. The external pedestrian warning sound may not continuously increase in volume as vehicle speed increases, due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Risk
- Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the Acoustic Vehicle Alerting System (AVAS) software, free of charge. Owner notification letters were mailed January 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025. MBUSA's number for this recall is 2025120003.
What this recall means for you
On certain 2024-2025 Mercedes-Benz AMG EQE SUV 4MATIC vehicles, a software error means the external pedestrian warning sound may not get louder continuously as the vehicle speeds up. The vehicles therefore do not meet Federal Motor Vehicle Safety Standard 141 for minimum sound from hybrid and electric vehicles.
Because the warning sound may be too quiet, pedestrians may not hear an approaching vehicle in time, which increases the risk of a crash.
The remedy is free. Dealers will update the Acoustic Vehicle Alerting System (AVAS) software at no cost to you. Owner notification letters were mailed January 12, 2026. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2025120003, and you can check your VIN for open recalls on NHTSA.gov.
Official recall notice
Affected vehicles
| Mercedes-Benz AMG EQE SUV 4MATIC | 20242025 |
|---|