CarRecallWatch- Component
- STRUCTURE:BODY
- Problem
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- Risk
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
What this recall means for you
The driver and front passenger B-pillar door trim on certain vehicles may come loose and detach while the vehicle is being driven. Trim that breaks free can become a road hazard for you and other drivers, increasing the risk of a crash.
The repair is free. Dealers will repair or replace the B-pillar trim as needed at no charge. Owners were sent interim notification letters on December 17, 2025, and additional letters will follow once the remedy is available, which is anticipated in March 2027. If you have questions, you can contact Ford customer service at 1-866-436-7332, referencing recall 25SB8.
To find out whether your vehicle is affected, check your VIN for open recalls on NHTSA.gov. The VINs for this recall became searchable there on October 28, 2025.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Flex | 201720182019 |
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