CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
What this recall means for you
A software error in an over-the-air update can cause a loss of drive power in certain 2023-2025 Jeep Wrangler 4XE plug-in hybrid vehicles. Losing drive power while driving increases the risk of a crash.
Dealers will update the telematics box module software at no cost to owners. Interim notification letters warning of the safety risk were mailed November 20, 2025, and additional letters will follow once the final remedy is available. You can contact Chrysler customer service at 800-853-1403, referencing recall number A7C.
You can check whether your vehicle is involved by searching your VIN on NHTSA.gov, where affected VINs are searchable beginning October 23, 2025. Check your VIN for open recalls and contact an authorized dealer if your vehicle is listed.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Wrangler 4XE | 202320242025 |
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