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MCI J4500E Recall 25V632: High-voltage battery can short and cause fire

NHTSA campaign 25V632, reported September 19, 2025, 12 vehicles potentially affected.

What this recall means for you

Certain 2024 and 2025 Motor Coach Industries coaches may have a high-voltage traction battery that can short circuit inside a battery module, most likely when the battery is charged to near or full capacity. A short circuit in a high-voltage battery increases the risk of fire.

Until the recall repair is complete, park the vehicle outside and away from structures, and avoid charging it above 75% capacity. MCI will replace the batteries, repurchase the vehicles, or offer a trade-in or reimbursement, all free of charge. Owner notification letters were mailed June 8, 2026.

To get the free remedy, contact MCI customer service at 1-800-241-2947. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V632Motor Coach Industries
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Problem
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Risk
A short circuit in a high voltage battery increases the risk of a fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.

Affected vehicles

MCI D45CRTE2024
MCI D45CRTELE2024
MCI J4500E2025