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Thomas Built Buses Saf-T-Liner C2 Recall 25V604: School Buses Can Lose Steering Control From Loose Tie Rod Parts

NHTSA campaign 25V604, reported September 11, 2025, 99 vehicles potentially affected.

What this recall means for you

Certain 2025-2026 Thomas Built Buses Saf-T-Liner school buses (C2, HDX, EFX, and C2 Jouley models) may have a tie rod castle nut and cotter pin that were not installed properly. This can result in a loss of vehicle steering control.

A loss of steering control increases the risk of a crash. Owners should take this recall seriously and have the affected part checked as soon as possible.

Authorized dealers will inspect the tie rod assembly and replace it if necessary, at no cost to you. Owner notification letters were mailed November 10, 2025. If you have questions, contact Daimler Trucks North America customer service at 1-800-547-0712, referencing recall D25R2. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V604Daimler Trucks North America, LLC
Component
STEERING:CRITICAL FASTENERS; STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Risk
A loss of vehicle steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.

Affected vehicles

Thomas Built Buses Saf-T-Liner C220252026
Thomas Built Buses Saf-T-Liner C2 Jouley2026
Thomas Built Buses Saf-T-Liner EFX2026
Thomas Built Buses Saf-T-Liner HDX2025
Thomas Built Buses Saf-T-Liner HDX22026