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MCI J4500E Recall 25V567: Battery Overheating Can Cause Fire in Coaches

NHTSA campaign 25V567, reported August 29, 2025, 59 vehicles potentially affected.

What this recall means for you

A weld on the high voltage battery busbar may be inadequate, and the battery management software may be incorrect. Together, these conditions can cause a battery module to overheat, which increases the risk of a fire.

The manufacturer will inspect the battery module and replace it if needed, and will also update the battery management system software. This repair is free at an authorized dealer. Owner notification letters were mailed October 6, 2025. If you have questions, you can contact Motor Coach Industries customer service at 1-800-241-2947. You should also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V567Motor Coach Industries
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Problem
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk
A battery module that overheats increases the risk of a fire.
Remedy
MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Affected vehicles

MCI D45CRTE2024
MCI D45CRTELE202120232024
MCI J4500E2020202120232025