- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Problem
- Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Risk
- A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
- Remedy
- Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.
What this recall means for you
Certain 2024-2025 Lincoln Nautilus vehicles were repaired incorrectly under an earlier recall, 24V953. The power window automatic reversal system may not respond correctly after it detects an obstruction. As a result, a closing window may keep applying excessive force to a driver or passenger before it retracts, which raises the risk of pinching injuries.
Dealers will update the driver door module and passenger door module software at no cost to you. Owner notification letters were mailed on September 23, 2025. If you have questions, you can contact Ford customer service at 1-866-436-7332, referencing Ford recall number 25C36.
You can also check your vehicle identification number (VIN) for open recalls and schedule a free repair at an authorized Lincoln dealer.
Official recall notice
Affected vehicles
| Lincoln Nautilus | 20242025 |
|---|