CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
What this recall means for you
Certain motor coaches have an emergency exit label that may be installed in the wrong location. The vehicles therefore do not fully meet Federal Motor Vehicle Safety Standard 217, which covers bus emergency exits and window retention and release.
Incorrectly placed labels may prevent or delay use of the emergency exit during an emergency, increasing the risk of injury to passengers.
The remedy is free. Motor Coach Industries will install or mail replacement labels as needed at no charge. Owner notification letters were mailed August 6, 2025. To arrange the fix or ask questions, contact MCI customer service at 1-800-241-2947, and check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| MCI D45 CRT LE | 2025 |
|---|---|
| MCI D4520 | 2025 |
| MCI D45CRT | 2025 |
| MCI J3500 | 2025 |
| MCI J4500 | 20252026 |