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GEM E2 Recall 25V380: Ball Joints May Separate, Causing Loss of Steering

NHTSA campaign 25V380, reported June 23, 2025, 5,353 vehicles potentially affected.

What this recall means for you

Certain GEM e2, e4, e6, and eLXD low-speed electric vehicles may have had the fasteners that hold the ball joint to the hub strut improperly tightened. If a ball joint separates from the wheel, the driver can lose steering control, which raises the risk of a crash.

Authorized GEM dealers will inspect the retaining fasteners and tighten them, or replace the ball joints if needed. The repair is free of charge. Owner notification letters were mailed July 7, 2025. You can also contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971, so check your vehicle's VIN for any open recalls and schedule the repair as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V380GEM WAEV LLC
Component
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS
Problem
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.

Affected vehicles

GEM E22022202320242025
GEM E42022202320242025
GEM E62022202320242025
GEM EL XD2009202320242025