- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS
- Problem
- GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
- Risk
- Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
What this recall means for you
Certain GEM e2, e4, e6, and eLXD low-speed electric vehicles may have had the fasteners that hold the ball joint to the hub strut improperly tightened. If a ball joint separates from the wheel, the driver can lose steering control, which raises the risk of a crash.
Authorized GEM dealers will inspect the retaining fasteners and tighten them, or replace the ball joints if needed. The repair is free of charge. Owner notification letters were mailed July 7, 2025. You can also contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971, so check your vehicle's VIN for any open recalls and schedule the repair as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| GEM E2 | 2022202320242025 |
|---|---|
| GEM E4 | 2022202320242025 |
| GEM E6 | 2022202320242025 |
| GEM EL XD | 2009202320242025 |