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Mitsubishi Outlander Recall 25V369: Rearview Camera May Freeze or Go Blank, Raising Crash Risk

NHTSA campaign 25V369, reported June 2, 2025, 198,940 vehicles potentially affected.

What this recall means for you

The rearview camera image on the infotainment display may freeze or fail to appear because of a software error in the in-vehicle infotainment system. When this happens, the driver has a reduced view of what is behind the vehicle, which increases the risk of a crash. The affected vehicles also do not meet the federal rear visibility standard (FMVSS 111).

The fix is a software update to the infotainment system, performed free of charge by an authorized dealer. This recall expands an earlier recall (23V345), so vehicles previously repaired under that recall will also need the new update. Owner notification letters are expected to be mailed June 30, 2025.

Owners should check whether their vehicle is affected by entering their VIN at NHTSA's recall lookup site or contacting an authorized Mitsubishi dealer, and schedule the free software update if a recall is open.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V369Mitsubishi Motors North America, Inc.
Component
BACK OVER PREVENTION:SOFTWARE
Problem
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.

Affected vehicles

Mitsubishi Outlander202220232024
Mitsubishi Outlander Phev202320242025