CarRecallWatch- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Risk
- A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- Remedy
- Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
What this recall means for you
Certain electric Mercedes-Benz vehicles have software in the Acoustic Vehicle Alerting System that can produce an incorrect external warning sound while the vehicle is reversing. Because of this, the vehicles do not meet Federal Motor Vehicle Safety Standard 141 for minimum sound requirements for hybrid electric vehicles.
A reversing vehicle that does not make the proper sound may fail to alert nearby pedestrians, which increases the risk of a crash. Owners should be especially careful when backing up in parking lots, driveways, or other areas where people are walking.
The repair is free. Dealers will update the AVAS software at no charge. Owner notification letters were mailed August 1, 2025. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2025070005. You can also check your vehicle identification number for open recalls.
Check whether this recall is open on your vehicle