CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
What this recall means for you
A software error in the security gateway module can prevent the rearview camera image from displaying. Without that image, the driver has less view of what is directly behind the vehicle, which increases the risk of a crash, particularly when backing up. These vehicles do not meet the federal rear visibility requirements (FMVSS 111) as a result.
Dealers will update the security gateway module software at no cost to the owner. Owner notification letters were mailed June 12, 2025. If you have questions, you can contact Chrysler customer service at 800-853-1403 and reference recall number 40C.
You should also check your vehicle's VIN for any open recalls and schedule the free software update with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Braun RAM Promaster | 2023 |
|---|---|
| RAM Promaster | 202220242025 |