CarRecallWatch- Component
- STRUCTURE:BODY:STEP/LADDER
- Problem
- Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
- Risk
- Steps that detach while in use increase the risk of injury.
- Remedy
- Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
What this recall means for you
Certain travel trailers with a removable step assembly may have clip-on bracket mounting bolts that loosen over time. If the bolts come loose, the steps can detach while in use.
Steps that detach while someone is climbing in or out create a risk of falls and injury. Owners should stop using the steps if they notice looseness or movement and check that the mounting hardware is secure before each use. Owner notification letters are expected to be mailed July 7, 2025.
The repair is free. Authorized dealers will install a new bracket and hardware at no charge. You can also contact Keystone RV customer service at 1-866-425-4369, referencing recall 25-468, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Fuzion | 2025 |
|---|---|
| Keystone Hideout | 2025 |
| Keystone Raptor | 2024 |
| Keystone Residence | 2025 |
| Keystone Retreat | 2025 |
| Keystone Springdale | 2025 |
| Keystone Voltage | 20242025 |