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Heartland Cyclone Recall 25V304: Loose Step Bolts Can Cause Steps to Detach, Risking Injury

NHTSA campaign 25V304, reported May 9, 2025, 130 vehicles potentially affected.

What this recall means for you

Certain 2024 and 2025 Heartland Cyclone fifth wheel trailers have a removable step assembly with a clip-on bracket whose mounting bolts may come loose. If the bolts loosen, the steps can detach while in use, which increases the risk of injury from a fall.

If you own an affected trailer, the repair is free. Authorized dealers will replace the clip-on bracket at no charge. Owners were notified by letter mailed June 19, 2025. You can also contact Heartland customer service at 1-877-262-8032 for help, and check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V304Heartland Recreational Vehicles, LLC
Component
STRUCTURE:BODY:STEP/LADDER
Problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024-2025 Cyclone fifth wheels, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Risk
Steps that detach while in use increase the risk of injury.
Remedy
Dealers will replace the clip-on bracket, free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.

Affected vehicles

Heartland Cyclone20242025