CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Problem
- Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
- Remedy
- Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Certain trucks have a software error that can make the gear selection display inaccurate. The display may show a gear that is not actually selected, so the driver may believe the vehicle is in a different gear than it is. This can lead to unexpected vehicle movement and increases the risk of a crash.
The remedy is a free software update to the instrument cluster, performed by an authorized dealer. Owner notification letters were mailed May 22, 2025. If you have questions, you can contact Chrysler customer service at 800-853-1403 and reference recall number 36C.
Check your vehicle's VIN for open recalls and schedule the update with your dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 2500 | 2025 |
|---|---|
| RAM 3500 | 2025 |