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Entegra Launch Recall 25V285: Kitchen Outlet Missing Shock Protection, Risk of Electric Shock

NHTSA campaign 25V285, reported May 1, 2025, 65 vehicles potentially affected.

What this recall means for you

The kitchen outlet in these motorhomes was installed as a standard outlet instead of a GFCI (ground-fault circuit interrupter) protected outlet. Without the proper circuit protection, the outlet offers less defense against electric shock.

The lack of proper circuit protection increases the risk of electric shock and injury. Owners should have an authorized dealer check their vehicle. Dealers will replace the non-GFCI breaker with a GFCI breaker at the load center to provide proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025.

For questions, contact Jayco customer service at 1-800-283-8267 and reference recall number 9903629. You can also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V285Jayco, Inc.
Component
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
Problem
Jayco, Inc (Jayco) is recalling certain 2025 Entegra Launch and Jayco Terrain motorhomes. An incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet.
Risk
A lack of proper circuit protection increases the risk of electric shock and injury.
Remedy
Dealers will replace the Non-GFCI breaker with a GFCI breaker at the load center for the proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903629.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.

Affected vehicles

Entegra Launch2025
Jayco Terrain2025