- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
On certain 2021-2025 Polestar 2 vehicles, the rearview camera image may not appear on the screen when the car is put in reverse. Because the camera view is not shown, the driver has less visibility of what is behind the vehicle, which increases the risk of a crash.
The fix is a software update that dealers will install free of charge. Owners who previously had a repair under recall 24V-477 will need the new remedy completed as well. Owner notification letters were mailed June 20, 2025. You can contact Polestar customer service at 1-800-806-2504 with questions.
Check your vehicle's VIN for open recalls, and schedule the free update with an authorized Polestar dealer as soon as possible.
Official recall notice
Affected vehicles
| Polestar Polestar 2 | 20212022202320242025 |
|---|