CarRecallWatch- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- Remedy
- Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Certain 2025 Prevost H3-45 and X3-45 motorcoaches have emergency exit windows whose release mechanism may be difficult to operate in an emergency. The vehicles do not fully comply with Federal Motor Vehicle Safety Standard 217, which covers bus emergency exits and window retention and release.
If passengers cannot open the emergency exits quickly, they may be prevented or delayed from leaving the bus during an emergency, which increases the risk of injury.
Prevost will inspect and adjust the emergency exit windows as needed at no cost to owners. Owner notification letters were mailed August 28, 2025. Owners can contact Prevost customer service at 1-866-870-2046 and reference recall number SR25-10. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Prevost H3-45 | 2025 |
|---|---|
| Prevost X3-45 | 2025 |