- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.
- Risk
- Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
The tray side rails that hold the high voltage battery pack can buckle and crack. When this happens, water can get into the battery.
Water inside a high voltage battery can cause an electrical short circuit, which increases the risk of a fire. Until the repair is done, owners are advised to park outside and away from buildings and other structures.
The repair is free. Dealers will inspect the battery assembly and replace or repair it as needed. Owner notification letters were mailed May 15, 2025. You can contact Ford customer service at 1-866-436-7332, and you should check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford E-Transit Chassis | 20242025 |
|---|