- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Certain 2020-2022 Ford Explorers were previously repaired under an earlier recall, but the repair was done incorrectly. The rear axle horizontal mounting bolt may fracture, allowing the driveshaft to disconnect from the vehicle.
A disconnected driveshaft can cause the vehicle to roll away when it is put in park without the parking brake applied, or it can cause a loss of drive power. Either situation can increase the risk of a crash.
Dealers will update the powertrain control module (PCM) software at no cost to you. Owner notification letters were mailed April 25, 2025. You can contact Ford customer service at 1-866-436-7332, and you can check your VIN for open recalls at an authorized Ford dealer or on NHTSA's website.
Official recall notice
Affected vehicles
| Ford Explorer | 202020212022 |
|---|