CarRecallWatch- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Certain Ford Explorer and Lincoln Aviator and Corsair vehicles from the 2020 to 2022 model years, plus some 2021 to 2023 models, were previously repaired incorrectly under an earlier recall. In these vehicles, the video output may fail, so the rearview camera image does not display on the screen.
Without the camera image, the driver has less rear visibility, which increases the risk of a crash, especially while backing up. Owners should be alert to a missing or blank rear camera display and avoid relying on it until the repair is completed.
The repair is free. Authorized dealers will update the Image Processing Module software at no charge. Owners can contact Ford customer service at 1-866-436-7332 for questions, and should check their vehicle identification number (VIN) for any open recalls on the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 2020202120222023 |
|---|---|
| Lincoln Aviator | 2020202120222023 |
| Lincoln Corsair | 202020212022 |