CarRecallWatch- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Problem
- Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.
- Risk
- A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Some 2023 Super Duty trucks were previously repaired under an earlier recall, but the repair was done incorrectly. The driver and front passenger power windows may fail to detect an obstacle while closing, so they may not automatically reverse direction as intended.
A window that does not reverse when it meets an obstruction, such as a hand, arm or head, increases the risk of injury. Owners should not rely on the automatic reversal feature being active until the vehicle has been repaired.
The fix is a software update performed by an authorized Ford dealer at no cost to you. Owner notification letters were mailed April 18, 2025. You can also contact Ford customer service at 1-866-436-7332, and check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford F-250 SD | 2023 |
|---|---|
| Ford F-350 SD | 2023 |