- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
Certain 2024-2025 Audi Q4 e-tron, Q4 Sportback e-tron, and 2024 Volkswagen ID.4 vehicles may have an on-board charger (OCDC) that can fail and stop charging the 12-volt battery. When this happens, the vehicle can lose drive power.
Losing drive power increases the risk of a crash, so owners should take this recall seriously. Dealers will replace the OCDC free of charge. Owner notification letters were mailed on May 20, 2025.
If you own an affected vehicle, contact Volkswagen customer service at 1-800-893-5298 (recall 93CJ) or Audi customer service at 1-800-253-2834 (recall 93FR). You can also check your VIN for open recalls to confirm whether your vehicle is included.
Official recall notice
Affected vehicles
| Audi Q4 e-tron | 20242025 |
|---|---|
| Audi Q4 Sportback e-tron | 20242025 |
| Volkswagen ID.4 | 2024 |