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Volkswagen ID.4 Recall 25V120: Gear Display May Fail, Risking Rollaway Crash

NHTSA campaign 25V120, reported February 27, 2025, 60,490 vehicles potentially affected.

What this recall means for you

Certain 2021-2023 Volkswagen ID.4 and 2022-2023 Audi Q4 e-Tron and Q4 Sportback e-Tron vehicles may not properly show the transmission gear position on the instrument panel. The vehicles also do not meet a federal safety standard covering transmission shift lever sequence and transmission braking effect.

Because the gear position may not be displayed, a driver may not know the vehicle is out of park. If the parking brake is not engaged, the vehicle could roll away, which increases the risk of a crash.

Dealers will update the brake control unit software free of charge. Owner notification letters were mailed March 14, 2025. Volkswagen owners can call 1-800-893-5298 and Audi owners can call 1-800-253-2834, referencing Volkswagen recall 97H3 or Audi recall 454R. Check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 25V120Volkswagen Group of America, Inc.
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Affected vehicles

Audi Q4 e-tron20222023
Audi Q4 Sportback e-tron20222023
Volkswagen ID.4202120222023