CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS; STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.
- Risk
- A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.
- Remedy
- Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What this recall means for you
A side window on certain Keystone Outback travel trailers was incorrectly labeled as an emergency exit. Because the window is not designed to serve as an escape route, passengers may be delayed in leaving the trailer during an emergency, which increases the risk of injury.
If you own an affected 2024 or 2025 Keystone Outback travel trailer, an authorized dealer will remove the incorrect emergency exit sticker from the side window at no cost to you. Owners were mailed notification letters on March 4, 2025. You can also contact Keystone customer service at 866-425-4369, referencing recall number 25-462.
Use your trailer's VIN to check for any other open recalls, and do not rely on that window as an emergency exit until the labeling has been corrected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Outback | 20242025 |
|---|