CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
What this recall means for you
Certain Audi Q5 and A7 E Hybrid vehicles may have a high-voltage traction battery that can overheat. A battery that overheats increases the risk of a vehicle fire.
Until the battery issue is fully fixed, do not charge your vehicle. Volkswagen will monitor available online vehicle data and contact owners as needed. If your vehicle does not have available online data, Audi advises not to charge the battery until the final remedy is available. Dealers will install advanced diagnostic software at no cost, and a second notice will be sent once the final remedy is ready, when repairs will also be performed free of charge.
Owners can contact Audi customer service at 1-800-253-2834, and Volkswagen's recall number is 93AA. This recall expands and replaces NHTSA recall 24V898. Check your VIN for open recalls and contact an authorized dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi A7 E | 2022 |
|---|---|
| Audi Q5 | 2021202220232024 |