CarRecallWatch- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS
- Problem
- GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
- Risk
- Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
Mounting screws that connect the front suspension's ball joint to the hub strut may not have been tightened properly. If they are loose, the ball joint can separate from the wheel, which can cause a loss of steering control and raise the risk of a crash.
If you own an affected vehicle, the repair is free. Take it to an authorized dealer, where technicians will tighten the mounting screws at no charge. Owner notification letters were mailed January 31, 2025. You can also contact GEM customer service at 1-800-688-8680 with questions. This recall has been superseded by NHTSA recall 25V-380, so check that recall as well and confirm your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| GEM E2 | 20242025 |
|---|---|
| GEM E4 | 20242025 |
| GEM E6 | 20242025 |
| GEM EL XD | 20242025 |