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Lincoln Nautilus Recall 24V953: Power Windows May Pinch Occupants; Free Fix Available

NHTSA campaign 24V953, reported December 20, 2024, 47,818 vehicles potentially affected.

What this recall means for you

Certain Lincoln Nautilus vehicles may have a power window system that does not react correctly after detecting an obstruction, and the distance the window reverses does not meet federal minimum requirements. The window may therefore keep closing with excessive force, which can pinch a driver or passenger before it retracts.

This increases the risk of injury to anyone caught in a closing window. Owners should be aware of this hazard, especially if children or passengers with limited ability to react are in the vehicle.

Dealers will recalibrate the driver door module and passenger door module at no cost to you. Owner notification letters were mailed on February 28, 2025. You can contact Ford customer service at 1-866-436-7332 with questions, and you can check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V953Ford Motor Company
Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Problem
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Lincoln Nautilus20242025