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Altec AT200A Recall 24V952: Front Axle Can Fail Under High Loads, Risking Crashes

NHTSA campaign 24V952, reported December 20, 2024, 82 vehicles potentially affected.

What this recall means for you

Certain 2017-2024 Ford E350 van chassis equipped with an Altec AT200A device, with a Gross Axle Weight Rating of 4050 or 4200 pounds, may have a front axle defect. Under high loads, the front axle can be overloaded beyond its capacity, which could cause it to fail and make the vehicle unstable.

An axle failure or loss of stability raises the risk of injury to the driver, passengers, and others on the road. Owners of affected vehicles should take this recall seriously and avoid overloading the vehicle until the remedy is completed.

The repair is free. Ford dealers will install upgraded front springs, insulators, and nuts, and Altec will provide a new label showing the upgraded gross axle weight rating. Owners who received a notification letter mailed February 14, 2025, can contact Altec customer service at 1-877-462-5832 (Altec recall number CSN-3206). You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V952Altec Industries, Inc.
Component
EQUIPMENT:OTHER:LABELS; SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Problem
Altec Industries, Inc. (Altec) is recalling certain 2017-2024 Ford E350 van chassis equipped with a AT200A devices. The units mounted on certain Ford E350 van chassis with Gross Axle Weight Rating (GAWR) of 4050 and 4200 pounds, may fail at high loads due to a defect in the front axle.
Risk
Overload of the front axle capacity could cause it to fail and instability, increasing the risk of injury.
Remedy
Ford dealers will install front springs, insulators, and nuts, free of charge. Additionally, a new label will be provided to indicate the upgraded gross axle weight rating. Owner notification letters were mailed February 14, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3206.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Altec AT200A20172018201920202021202220232024