CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
The rearview camera in certain 2019 Ford Fiesta, Ford Flex, and Lincoln MKT vehicles may intermittently display a blank or distorted image. This reduces the driver's view of what is behind the vehicle.
A rearview camera that shows a blank or distorted picture can leave you unable to see objects, people, or other vehicles behind you when backing up, which increases the risk of a crash.
Dealers will replace the rearview camera as necessary, free of charge. Interim notification letters were mailed January 22, 2025, and a second notice will be sent once the final remedy is available, anticipated March 2027. You can contact Ford customer service at 1-866-436-7332 and reference recall 24S75, and you should check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Fiesta | 2019 |
|---|---|
| Ford Flex | 2019 |
| Lincoln MKT | 2019 |