Home / Latest recalls / 24V940

Polestar Polestar 3 Recall 24V940: Sudden Loss of Drive Power Can Raise Crash Risk

NHTSA campaign 24V940, reported December 18, 2024, 6 vehicles potentially affected.

What this recall means for you

Fluctuations in the 12-volt electrical system may damage the High to Low Voltage Converter Module (HLCM). A damaged module cannot convert energy properly, which can cause a sudden loss of drive power while you are driving, increasing the risk of a crash.

If you own this vehicle, the remedy is free. Authorized dealers will replace the High to Low Voltage Converter Module (HLCM) at no charge. Owner notification letters were mailed January 17, 2025. You can also contact Polestar customer service at 1-800-806-2504, referencing recall RP1043, and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V940Polestar Automotive USA, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Risk
A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Remedy
Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Polestar Polestar 32025