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Chevrolet Silverado EV Recall 24V937: EV Pedestrian Alert Sound May Be Too Quiet to Hear

NHTSA campaign 24V937, reported December 18, 2024, 46 vehicles potentially affected.

What this recall means for you

Some 2025 electric work trucks may have a pedestrian alert sound that is not loud enough. The vehicle's external warning noise may not reach a sufficient volume, so the truck does not fully meet federal minimum sound requirements for hybrid and electric vehicles.

The danger is that people walking nearby, including pedestrians who cannot see the truck approaching, may not realize a vehicle is coming. That raises the risk of a collision and injury.

The remedy is free. Authorized Chevrolet dealers will update the software in the body control module. Owners who received a notification letter, mailed January 22, 2025, can also contact Chevrolet customer service at 1-800-222-1020 and reference GM recall number N242483530. Check your vehicle identification number for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V937General Motors, LLC
Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Problem
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Affected vehicles

Chevrolet Silverado EV2025