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Rich Speciality Trailers Office Recall 24V902: Air Conditioner Soft Start Can Overheat and Cause Fire

NHTSA campaign 24V902, reported November 29, 2024, 347 vehicles potentially affected.

What this recall means for you

A part in the air conditioner, the soft start device, may fail and overheat in certain 2023 and 2024 Rich Specialty Sanitation and Office trailers equipped with certain GE air conditioners. An overheating soft start increases the risk of a fire.

Owners should have the ICM870-16A-BH5400 soft start removed from the air conditioner as an interim measure. Dealers will remove the soft start free of charge. Owner notification letters were mailed June 23, 2025. You can also contact Kuntry Kustom RV, LLC customer service at 1-260-593-2208 for more information, and check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V902Kuntry Kustom RV, LLC
Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Problem
Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
Risk
An air conditioner soft start device that overheats increases the risk of a fire.
Remedy
Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Rich Speciality Trailers Office20232024
Rich Speciality Trailers Sanitation20232024